Making a Claim
Group Personal Accident Claims (Part A & B)
How to make a claim
- Download a Group Personal Accident Insurance Claim Form from this website.
- Complete all relevant sections of the Claim Form.
- Send your completed form to ACE Insurance Limited (to the address below), within 30 days from the date of injury.
- ACE Insurance Limited will confirm receipt of your claim and/or make contact with you should they require further information.
ACE Insurance Limited
Accident & Health Claims Department
PO Box 4065 Sydney NSW 2001
Email: A&HClaims.AU@acegroup.com
Telephone: 1800 688 640
Facsimile: (02) 9231 3697
Additional claims assistance may be obtained from the ATA or your JLT Claims Executive as follows:
Mike Kirby
Risk & Insurance Manager
Australian Trainers’ Association
Email: mike@austrainers.com.au
Telephone: 03 9372 1688
Facsimile: 03 9372 1699
Bill Ginn
Claims Executive
Jardine Lloyd Thompson Pty Ltd
Email: bill.ginn@jlta.com.au
Telephone: 03 9613 1415
Facsimile: 03 9614 3600
Further information regarding policy conditions, terms and exclusions is outlined within the Policy Wording.